Replace Policy
REPLACE POLICY
We accept exchange within 3 days after deliver(including day od delivery)Please send Us Following details to support@charismatictee.com or whatsapp to 8335998620 your item to request a return.
1)Mention exchange 2)Name,3)order Id 4)2 to 3 photos of the T-shirt(photo should include the tag)5)Reason
We provide one free exchange then, We are Sorry to Say That We do Charge a fee of RS60 for exchange.
To be eligible for a exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Replacement Process
We will notify you once we’ve received and inspected your return, and let you know if the replacement was approved or not. If approved, you’ll be print as your requirement size or color, after the print is completed then we ship your product and the whole process will take 6 to 10 business days. Please remember it can take some time.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@charismatictee.com.